Frequently Asked Questions
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Where are you based and what areas do you work in?
The business is located in Pangbourne, near Reading in Berkshire. Distance is not a barrier so please get in touch.
How can I book a free estimate?
Fill in the contact form and I will contact you within 2 hours to arrange a mutually convenient time.
How long will the estimate and consultation be?
Usually thirty minutes to an hour.
I’m really busy at the moment, can you give me an estimate over the phone or by email?
This is possible if you send through some pictures, drawings or estate agent details
Will I get the estimate in writing and how long will it take?
All estimates are emailed to you with a clear specification so it is transparent what you are paying for all within 48 hours.
If I decide to instruct you to complete my work how long will it be before you start?
This varies subject to how busy the company is, the weather and the time of the year, but can be negotiated.
Do you ask for payment before you start work?
No, not unless there is a very good reason too.
How do I know I will get a great job?
As a fully qualified and highly experienced tradesperson you are guaranteed a quality job, payment for my services is required only when you are fully satisfied. Please let me know if you would like references or you would like to speak to a previous customer. Some of my customers have been with me for thirty five years!
What is a sole trader?
A sole trader manages all of the business from start to completion so you know that the person you meet during your estimate will be the person carrying out your work.
Should I get the paint?
This is part of the service provided by the company so no. but you can if you really want too!
Will it be safe to work in my house during the Corona virus outbreak?
This will be risk assessed and subject to government guidelines, putting suitable and sufficient control measures in place work can go ahead.